I'm a believer that charisma makes a huge difference in people's decisions to follow you. However, it's not just that you say it well, but it's that you know it well. It helps if you can say it well enough that people want to follow you. Charisma isn't required, but it makes a big difference.

What I know now is that everybody in life, no matter where you are or what you do, must be able to sell in order to be successful. I used to believe that I could be successful on talent alone. What I realize now is that I can only be successful if I can have people buy my talent.

If Albert Einstein was right, Cal Ripken should have been a CEO or politician rather than a shortstop, because Ripken led by example over and over... and over again.

One way Great Teams can connect their team members together is through the glue of mentoring.

There is a strong sense of understanding, appreciation, shared responsibility, and trust that unites and motivates the team to work together.

External scouting is of limited value if it's not teamed with rigorous self- examination. Successful coaches or managers have learned the value of utilizing an outside opinion to give them a fresh look at their personnel. This unbiased view provides an even greater insight, which in turn helps the coach develop flexibility within the team.

It’s not about making money for themselves or the company, but making a difference in the lives of others.