You're thinking of Europe as Germany and France. I don't. I think that's old Europe.

Control your own time. Don't let it be done for you. If you are working off the in-box that is fed you, you are probably working on the priority of others.

Oh, Lord. I didn't mean to say anything quotable.

Reduce the layers of management. They put distance between the top of an organization and the customers.

We do know of certain knowledge that he [Osama Bin Laden] is either in Afghanistan, or in some other country, or dead.

At 78 years old, I am not surprised at much anymore. Germany has taken divergent positions before, so has France, so has England, so has the US.

Public servants are paid to serve the American people. Do it well.