Congress, the press, and the bureaucracy too often focus on how much money or effort is spent, rather than whether the money or effort actually achieves the announced goal.
Donald RumsfeldFind ways to decentralize. Move decision making authority down and out. Encourage a more entrepreneurial approach.
Donald RumsfeldKnow that the amount of criticism you receive may correlate somewhat to the amount of publicity you receive.
Donald RumsfeldIt is worth reminding that being president is a tough job for anybody, and particularly so in the information age. There's such a glut of information. Anything a president says or does is picked up on the Internet or the 24/7 news media and criticized almost instantly. Leaders persuade through their words and as such their words need to be measured and well chosen. It is a tough job.
Donald Rumsfeld