In our system leadership is by consent, not command. To lead a President must persuade. Personal contacts and experiences help shape his thinking. They can be critical to his persuasiveness and thus to his leadership.

Inspectors do not have the duty or the ability to uncover terrible weapons hidden in a vast country. The responsibility of inspectors is simply to confirm evidence of voluntary and total disarmament. Saddam Hussein has the responsibility to provide that evidence, as directed, and in full

Walk around. If you are invisible, the mystique of the President's office may perpetuate inaccurate impressions about you or the President, to his detriment. After all, you may not be as bad as they're saying.

Don't accept the post or stay unless you have an understanding with the President that you're free to tell him what you think "with the bark off" and you have the courage to do it.

Reduce the layers of management. They put distance between the top of an organization and the customers.

I think we ought to have a new rule: You can ask two questions, and then we can pick the one we want to answer.

I recognize the need to provide the press - and, through you, the American people - with information to the fullest extent possible. In our democracy, the work of the Pentagon press corps is important, defending our freedom and way of life is what this conflict is about, and that certainly includes freedom of the press.