You don't sell a commodity, you sell joy, gaiety, excitement. You aim at people's hearts, not their minds.
Dorothy DraperDecorating in relation to hotels is really nothing more than planned showmanship or the art of attracting attention in a delightful way and thus creating an increased consumer acceptance. It gives the guest the feeling of anticipation, excitement, expectancy, delight, and pride in the management of his favorit hotel.
Dorothy DraperNever look back, except for an occasional glance, look ahead and plan for the future. Success is not built on past laurels, but rather on a continuous activity. Keep busy searching out new ideas and, experimentally, keep ahead of the times, or at least up with them.
Dorothy Draper