You must maximize the probability that someone shows up at front door of your store or website and ends up with a solved problem.

When you’re in school, every little mistake is a permanent crack in your windshield. But in the real world, if you’re not swerving around and hitting the guard rails every now and then, you’re not going fast enough. Your biggest risk isn’t failing; it’s getting too comfortable.

If you start your own thing, you can learn a lot really fast from doing things wrong.

The only way to learn on a zero dollar budget is to talk to people

A lot of times it's an asset to not know everything about everything... A lot of really great, innovative things have happened when people just didn't know it wasn't supposed to be possible.

Don't worry about failure; you only have to be right once.

We've had customers from the beginning. The reason people use Dropbox is because they really love it. We think more about who is going to be competing with what we are going to be doing, not with where we started.