Floundering around, learning by doing but also by failing, is not only good but inevitable.

I have to be sure of myself - in a conditional way, always being open to the possibility that I'm wrong.

People think there's a single solution to complex problems, and the solution is often making an enemy of a group of people - pulling back and rejecting the other.

To be effective at selling ideas, at being a lobbyist, influencing other people, you have to be very sure of yourself.

Some kinds of activists are more willing to try stuff out, see if works and think on their feet, but some of the people who are working on [change] find that very difficult: They've been schooled into thinking you have to come up with the perfect plan in advance. It has become a bit technocratic.

The magic formula is there is no magic formula.

Until you have looked in depth at the system and found out where women in Egypt are not being cut through female genital mutilation, or where kids in Vietnam are not malnourished, or where hospitals in America are getting rid of the superbugs anyway - unless you have that level of curiosity about what's going on without you, you will always come in with your great new recipe and just ignore what's going on, and that will make you much less effective at what you're trying to achieve.