What the customer demands is last year's model, cheaper. To find out what the customer needs you have to understand what the customer is doing as well as he understands it. Then you build what he needs and you educate him to the fact that he needs it.

Upon this gifted age, in its dark hour falls from the sky a meteoric shower of facts; They lie unquestioned, uncombined. Wisdom enough to leech us of our ill is daily spun, But there exists no loom to weave it into fabric.

Although we sometimes did without a few of life's necessities, we rarely lacked for its luxuries.

Gently they go, the beautiful, the tender, the kind; Quietly they go, the intelligent, the witty, the brave. I know. But I do not approve. And I am not resigned.

This have I known always: Love is no more than the wide blossom which the wind assails, than the great tide that treads the shifting shore, strewing fresh wreckage gathered in the gales; Pity me that the heart is slow to learn, that the swift mind beholds at every turn.

You wrote me a beautiful letter, I wonder if you meant it to be as beautiful as it was. I think you did; for somehow I know that your feeling for me, however slight it is, is of the nature of love... When you tell me to come, I will come, by the next train, just as I am. This is not meekness, be assured; I do not come naturally by meekness; know that it is a proud surrender to You.

And her voice is a string of colored beads, Or steps leading into the sea.