What the customer demands is last year's model, cheaper. To find out what the customer needs you have to understand what the customer is doing as well as he understands it. Then you build what he needs and you educate him to the fact that he needs it.

Blessed be Death, that cuts in marble What would have sunk to dust!

it may be said of me by Harper & Brothers, that although I reject their proposals, I welcome their advances.

Life is a quest and love a quarrel

Life isn't all beer and skittles; few of us have touched a skittle in years.

Euclid alone has looked on Beauty bare. Let all who prate of Beauty hold their peace, And lay them prone upon the earth and cease To ponder on themselves, the while they stare At nothing, intricately drawn nowhere In shapes of shifting lineage; let geese Gabble and hiss, but heroes seek release From dusty bondage into luminous air. O blinding hour, O holy, terrible day, When first the shaft into his vision shone Of light anatomized! Euclid alone Has looked on Beauty bare. Fortunate they Who, though once only and then but far away, Have heard her massive sandal set on stone.

Oh, friend, forget not, when you fain would note In me a beauty that was never mine, How first you knew me in a book I wrote, How first you loved me for a written line.