Companies that solely focus on competition will ultimately die. Those that focus on value creation will thrive.

A discussion should be a genuine attempt to explore a subject rather than a battle between competing egos.

Thinking is the ultimate human resource. Yet we can never be satisfied with our most important skill. No matter how good we become, we should always want to be better

Although feelings are not supposed to intrude on business discussions, they do anyway - we just disguise them as logic.

In a sense, words are encyclopedias of ignorance because they freeze perceptions at one moment in history and then insist we continue to use these frozen perceptions when we should be doing better.

A question is a polite way of demanding something.

Dealing with complexity is an inefficient and unnecessary waste of time, attention and mental energy. There is never any justification for things being complex when they could be simple.