I wouldn't have thought that a wrong theory should lead us to understand better the ordinary quantum field theories or to have new insights about the quantum states of black holes.
Edward WittenIt's indeed surprising that replacing the elementary particle with a string leads to such a big change in things. I'm tempted to say that it has to do with the fuzziness it introduces.
Edward WittenSuperstring theories provide a framework in which the force of gravity may be united with the other three forces in nature: the weak, electromagnetic and strong forces. Recent progress has shown that the most promising superstring theories follow from a single theory. For the last generation, physicists have studied five string theories and one close cousin. Recently it has become clear that these five or six theories are different limiting cases of one theory which, though still scarcely understood, is the candidate for superunification of the forces of nature.
Edward Witten