If you don't manufacture a quality product all you've got at the end is a bunch of expensive mistakes.

If you don't manufacture a quality product all you've got at the end is a bunch of expensive mistakes.

So this is the goal: To make money by increasing net profit, while simultaneously increasing return on investment, and simultaneously increasing cash flow.

Why not make the work easier and more interesting so that people do not have to sweat? The Toyota style is not to create results by working hard. It is a system that says there is no limit to people’s creativity. People don’t go to Toyota to ‘work’ they go there to ‘think’

An expert is not someone who gives you the answer, it is someone who asks you the right question.

The goal is not to improve one measurement in isolation. The goal is to reduce operational expenses AND reduce inventories and increase throughput simultaneously.

An hour saved at the non-bottleneck is a mirage.