Tell me how you measure me, and I will tell you how I will behave

I say an hour lost at a bottleneck is an hour out of the entire system. I say an hour saved at a non-bottleneck is worthless. Bottlenecks govern both throughput and inventory.

An expert is not someone who gives you the answer, it is someone who asks you the right question.

If you don't manufacture a quality product all you've got at the end is a bunch of expensive mistakes.

Make the bottlenecks work only on what will contribute to throughput today … not nine months from now. That’s one way to increase capacity at the bottlenecks. The other way you increase bottleneck capacity is to take some of the load off the bottlenecks and give it to non-bottlenecks.

Tell me how you measure me, and I will tell you how I will behave

Never let something important become urgent