What advertisers call brand loyalty is merely the consumer's defense against the need to waste energy differentiating among things that barely differ.
Ellen GoodmanPro-choice supporters are often heard using the cool language of the courts and the vocabulary of rights. Americans who are deeply ambivalent about abortion often miss the sound of caring.
Ellen GoodmanEvery thing, even the so-called timesaving device and energy-efficient machine, comes these days with an elaborate set of instructions for its care and feeding. Buying a machine has become more and more like buying a pet. ... We are time-crunched. Not just by the number of things we have to do, but the number of things we have. In the late twentieth century, things have become our new dependents.
Ellen Goodman