Manners are made up of trivialities of deportment which can be easily learned if one does not happen to know them; manner is personality - the outward manifestation of one's innate character and attitude toward life.... Etiquette must, if it is to be of more than trifling use, include ethics as well as manners. Certainly what one is, is of far greater importance than what one appears to be.
Emily PostThe attributes of a great lady may still be found in the rule of the four S's: Sincerity, Simplicity, Sympathy, and Serenity.
Emily PostManners are a sensitive awareness of the feelings of others. If you have that awareness, you have good manners, no matter what fork you use.
Emily Post