Remorse is a terrible thing to bear, Pam, one of the worst of all punishments in this life. To wish undone something you have done, to wish you could look back on kindness to someone you love, instead of on unkindness - that is a very terrible thing.

If you can't look after something in your care, you have no right to keep it.

Hatred is so much easier to win than love - and so much harder to get rid of.

I wonder where you got that idea from? I mean, the idea that it's feeble to change your mind once it's made up. That's a wrong idea, you know. Make up your mind about things, by all means - but if something happens to show that you are wrong, then it is feeble not to change your mind, Elizabeth. Only the strongest people have the pluck to change their minds, and say so, if they see they have been wrong in their ideas.

Here Mr Potts come here you little idiot!

The point is not that I don't recognise bad people when I see them — I grant you I may quite well be taken in by them — the point is that I know a good person when I see one.

You are honest enough by nature to be able to see and judge your own self clearly - and that is a great thing. Never lose that honesty, Bobby - always be honest with yourself, know your own motives for what they are, good or bad, make your own decisions firmly and justly - and you will be a fine, strong character, of some real use in this muddled world of ours!