The customer is an object to be manipulated, not a concrete person whose aims the businessman is interested to satisfy.
Erich FrommLove, experienced thus, is a constant challenge; it is not a resting place, but a moving, growing, working together; even whether there is harmony or conflict; joy or sadness, is secondary to the fundamental fact that two people experience themselves from the essence of their existence, that they are only one with each other by being one with themselves, rather than by fleeing from themselves.
Erich FrommI am convinced that boredom is one of the greatest tortures. If I were to imagine Hell, it would be the place where you were continually bored.
Erich Fromm