Retailing has gone from an information-scarce to an information-rich environment.

Computers get better faster than anything else ever.

Computers get better, faster than anything else ever. A child's PlayStation today is more powerful than a military supercomputer from 1996. But our brains are wired for a linear world. As a result, exponential trends take us by surprise. I used to teach my students that there are some things, you know, computers just aren't good at like driving a car through traffic.

The heart of science is measurement.

Technology is always creating jobs. It's always destroying jobs. But right now the pace is accelerating. It's faster we think than ever before in history. So as a consequence, we are not creating jobs at the same pace that we need to.

What can we do to create shared prosperity? The answer is not to try to slow down technology. Instead of racing against the machine, we need to learn to race with the machine.

For a long time, the humans are going to be better than the machines and so different parts of the job will be leveraged. In a way that's happened for centuries, and we've adapted. And it's made the people who had parts of their jobs automated more valuable and more productive to the extent that they are essential for the other components of their jobs.