From the business point of view—not to overstate it—intellectual property is dead; long live intellectual process. Long live service; long live performance.

Listening to other companies' customers is the best way to gain market share, while listening to the visionaries is the best way to create new markets.

There's almost no way of doing importing honestly, because if you do you're at such a disadvantage competitively. So people spend huge amounts of effort getting around stupid laws and not paying taxes.

From the business point of view—not to overstate it—intellectual property is dead; long live intellectual process. Long live service; long live performance.

What's really going on here is, this is a media shift. It's comparable to what happened in the 1950s and the birth of electronic mass media back then.This is the birth of a new kind of personal media, where, instead of we're all watching one program, we're all watching each other. And the history of media makes it really clear. Whenever we have a big innovation, the first wave of stuff we do is pretty crummy. The printing press gave us pornography, cheap thrillers, and how-to books. Television gave us Newt Minow's vast wasteland.

As an investor in small companies, I don't care how rich Microsoft is. I care about what my opportunities are.

The nature of business and government has been to build a surplus and self-perpetuate, but the Internet fosters and rewards smaller, more fluid organizations.