When I was a young student, I thought grow-ups would come and make things work. Now I realize that grown-ups are just kids with wrinkles.

If the past decade was the decade of searching and finding and looking for stuff, this coming decade is going to be the decade of filtering and going to your friends for recommendations.

Listening to other companies' customers is the best way to gain market share, while listening to the visionaries is the best way to create new markets.

New landscape of personal media has given us a vaster wasteland of cyberspace. But, luckily for us, there's some really wonderful stuff in it. And if history is any guide, as the media matures, the quality will continue to go up.

There's almost no way of doing importing honestly, because if you do you're at such a disadvantage competitively. So people spend huge amounts of effort getting around stupid laws and not paying taxes.

From the business point of view—not to overstate it—intellectual property is dead; long live intellectual process. Long live service; long live performance.

The Internet is an incredible business tool. First of all, the Internet/the cell phone - the cell phone is just another way to get at it - I think is having a huge impact in Africa most particularly, where it enables people - suddenly, they know crop prices. They can communicate. It makes their lives more efficient.