Listening to other companies' customers is the best way to gain market share, while listening to the visionaries is the best way to create new markets.

I believe in markets doing what they do well, which is to develop technology, and letting citizens do what they ideally do well, which is to set policy.

And the Russians certainly don't have it. If a woman shows up in a fur coat, I just assume she's a crook. And that's me, the nice American. The assumption that you can't make money honestly is a killer.

Since I became chairman, I've tried to turn EFF into civil liberties and responsibilities.

Don't leave hold of your common sense. Think about what you're doing and how the technology can enhance it. Don't think about technology first.

In the space of three weeks, I met a fair bunch of the guys who were just starting those little programmers' co-ops, and everybody was talking about starting businesses.

Change means that what was before wasn't perfect. People want things to be better.