In addition to their 'do no evil' motto, Googlers have always been guided by another, much less explicit philosophy: 'computational arrogance.'
Evgeny MorozovWhen we get the remote Russian village online, what will get people to the Internet is not going to be reports from Human Rights Watch. It's going to be pornography, 'Sex and the City,' or maybe funny videos of cats.
Evgeny MorozovHowever revolutionary it may be, the Internet still hasn't altered the basic law of human communication: Being nice to your interlocutors is a good way to start any negotiations, particularly, when being hostile is an open invitation for a cyber-fight.
Evgeny MorozovContrary to the utopian rhetoric of social media enthusiasts, the Internet often makes the jump from deliberation to participation even more difficult, thwarting collective action under the heavy pressure of never-ending internal debate.
Evgeny Morozov