Empathy probably started out as a mechanism to improve maternal care. Mammalian mothers who were attentive to their young's needs were more likely to rear successful offspring.
Frans de WaalThe intuitive connection children feel with animals can be a tremendous source of joy. The unconditional love received from pets, and the lack of artifice in the relationship, contrast sharply with the much trickier dealings with members of their own species.
Frans de WaalI have often noticed how primate groups in their entirety enter a similar mood. All of a sudden, all of them are playful, hopping around. Or all of them are grumpy. Or all of them are sleepy and settle down. In such cases, the mood contagion serves the function of synchronizing activities.
Frans de WaalMost exotic animals are not particularly interested in people, which makes it hard to provoke them. Human-rearing gets them used to and sometimes imprinted on humans, which makes them potentially dangerous.
Frans de Waal