Leadership is simply the ability of an individual to coalesce the efforts of other individuals toward achieving common goals. It boils down to looking after your people and ensuring that, from top to bottom, everyone feels part of the team.

I do not believe I could have built FedEx without the skills I learned from the Marine Corps.

It is impossible to manage the health care requirements of tens of millions of American citizens at the federal level. It is impossible to manage all of the permutations of people's economic aspirations and lives through a complex tax code. It is impossible to try to second-guess the market. It is impossible, from a managerial standpoint, for the federal government to do the things it is trying to do today.

Leaders get out in front and stay there by raising the standards by which they judge themselves - and by which they are willing to be judged.

My innovation involved taking an idea from the telecommunications and banking industries, and applying that idea to transportation business.

Leadership is simply the ability of an individual to coalesce the efforts of other individuals toward achieving common goals. It boils down to looking after your people and ensuring that, from top to bottom, everyone feels part of the team.

Only electricity can give the transport sector the flexibility to switch fuels when one or more become too expensive.