Fear of failure must never be a reason not to try something.

Leadership is simply the ability of an individual to coalesce the efforts of other individuals toward achieving common goals. It boils down to looking after your people and ensuring that, from top to bottom, everyone feels part of the team.

Only electricity can give the transport sector the flexibility to switch fuels when one or more become too expensive.

I paid every effort to seek deregulation throughout FEDEX's start-up and expansion periods, because the biggest impediment to our growth was the government regulations that restricted new entry into the air cargo market.

A lot of the economy is indeed being supplied by goods that are produced offshore. And much of the reason for that is societal.

It is impossible to manage the health care requirements of tens of millions of American citizens at the federal level. It is impossible to manage all of the permutations of people's economic aspirations and lives through a complex tax code. It is impossible to try to second-guess the market. It is impossible, from a managerial standpoint, for the federal government to do the things it is trying to do today.

My innovation involved taking an idea from the telecommunications and banking industries, and applying that idea to transportation business.