I remember back in the early days of Microsoft that from the day that you decided that you were just going to put out an ad to a customer - and all you were usually able to tell them was that a new product was available - it was about nine months before you could actually reach the first customer.
Gabe NewellOne thing that we have learned is that piracy is not a pricing issue. It's a service issue.
Gabe NewellMost DRM solutions diminish the value of the product by either directly restricting a customer's use or by creating uncertainty.
Gabe NewellMost people who end up being successful have good grades, but it's orthogonal - there's no extra information than if they put together a website and have bunch of fans who love coming and seeing what they're doing.
Gabe Newell