I remember back in the early days of Microsoft that from the day that you decided that you were just going to put out an ad to a customer - and all you were usually able to tell them was that a new product was available - it was about nine months before you could actually reach the first customer.

What's the right way to think about the distribution part of Steam? You need to worry about viruses and people trying to publish other people's content, but the underlying thing is to eliminate that barrier between people who create stuff and people who want to have access to it.

Greenlight is a bad example of an election process. We came to the conclusion pretty quickly that we could just do away with Greenlight completely, because it was a bottleneck rather than a way for people to communicate choice.

I think that Windows 8 is kind of a catastrophe for everybody in the PC space.

I'm a utility infielder. There's always somebody who is better at a specific task than I am, but I can pitch in at a bunch of different things as needed.

I've always wanted to be a giant space crab.

Piracy is almost always a service problem.