Most DRM solutions diminish the value of the product by either directly restricting a customer's use or by creating uncertainty.
Gabe NewellWe just always focus on quality, which can be frustrating during the wait, but which pays off when we're done (we hope).
Gabe NewellWhen I worked at Microsoft, I got to go and visit a bunch of different companies. Probably a hundred different companies a year. You'd see all the different ways they'd work. The guys who did Ventura Publisher one day, and then United Airlines the next. You'd see the 12 guys in Texas doing Doom, and then you'd go see Aetna life insurance.
Gabe Newell