(Technology reliability) x (Human reliability) = (System reliability)

You can never do merely one thing. The law applies to any action that changes something in a complex system. The point is that an action taken to alleviate a problem will trigger several effects, some of which may offset or even negate the one intended.

We see only what we have names for.

The only thing we can really count on in this uncertain world is human unreliability itself.

Every plausible policy must be followed by the question 'And then what?'

A technical solution may be defined as one that requires a change only in the techniques of the natural sciences, demanding little or nothing in the way of change in human values or ideas of morality.

The only kind of coercion I recommend is mutual coercion, mutually agreed upon by the majority of the people affected.