There needs to be a certain structure to a situation, a certain predictability that allows you to have a basis for the intuition.
Gary A. KleinYou need to take your gut feeling as an important data point, but then you have to consciously and deliberately evaluate it, to see if it makes sense in this context.
Gary A. KleinBy the time executives get to high levels, they are good at making others feel confident in their judgment, even if there's no strong basis for the judgment.
Gary A. KleinPeople sometimes are so confident in their flawed beliefs that they get stuck - fixated - and as a result are blinded to insights that are right in front of them.
Gary A. KleinFirst, the skill of storytelling helps to galvanize your team. Second, the discipline of storytelling requires leaders to be clear about their intentions and to prioritize what fits into the story versus secondary goals and issues. Third, there is possibly an artifact here - great storytellers can make their exploits and achievements sound very exciting and memorable. Successful leaders who are not good storytellers won't get the acknowledgement and appreciation they deserve.
Gary A. Klein