there are two ways of speaking an audience will always like: one is, to tell them what they don't understand; and the other is, to tell them what they're used to.
George Elioteven those who call themselves 'intimate' know very little about each other - hardly ever know just how a sorrow is felt, and hurt each other by their very attempts at sympathy or consolation. We can bear no hand on our bruises.
George Eliot