Because I worked as a newspaper reporter for about 14 years before attempting my first novel, I learned to write under almost any circumstances- by candle light, in longhand, in African villages where there was no power, under shelling in Kurdistan.

Certainly I'm still mining my experiences as a journalist. I think it's no coincidence that all three of my novels basically are about how people act in a time of catastrophe. Do they go to their best self or their worst self?

I took the T from Logan airport to Harvard Square. I hate driving in Boston. It's the traffic that drives me spare, and the absolutely terrible manners of the motorists. Other New Englanders refer to Massachusetts drivers as "Massholes.

Here we are, alive, and you and I will have to make it what we can.

And one of the things that I learned was you can't generalise at all about a woman in a veil. You can't think you know her story, because she will confound you over and over again. She may be an engineer or a diplomat or a doctor. Or she may be an unbelievable babe with bleached hair down to her waist.

How strange it is, Anna. Yesterday, I have filed in my mind as a good day, notwithstanding it was filled with mortal illness and the grieving of the recently bereft. Yet it is a good day, for the simple fact that no one died upon it. We are brought to a sorry state, that we measure what is good by such a shortened yardstick.

Yes, it seems we've got this mutant gene in our human personality that makes us susceptible to this same kind of mistake over and over again. It's really uncanny how we build these beautiful multicultural edifices and then allow this switch to be flipped and everybody goes, 'Oh, the other, get them out of here.