The most damaging phrase in the language is: 'It's always been done that way.'

You manage things, you lead people. We went overboard on management and forgot about leadership. It might help if we ran the MBAs out of Washington.

If it's a good idea, go ahead and do it. It is much easier to apologise than it is to get permission.

If you do something once, people will call it an accident. If you do it twice, they call it a coincidence. But do it a third time and you've just proven a natural law!

I need something to compare this to. Could I please have a microsecond?

I've always been more interested in the future than in the past.

Humans are allergic to change. They love to say, 'We've always done it this way.' I try to fight that. That's why I have a clock on my wall that runs counter-clockwise.