When I began to write our story down, I thought I was writing a record of hate, but somehow the hate has got mislaid and all I know is that in spite of her mistakes and her unreliability, she was better than most. It's just as well that one of us should believe in her: she never did in herself.
Graham GreeneAmerican bankers believe in the personal touch; the teller conveys a sense that he happens to be there accidentally and he is overjoyed at the lucky chance of the encounter.
Graham Greene