I like hair that's been 'worn in' because it's much easier to deal with.... I actually don't like it when [models] come in with this beautiful, thick, glossy hair. I think, Oh, no! I can't do a thing with this!

I didn't do great in school. I didn't have many options. I mean, I'd like to have gone to art college, but I didn't have the grades. I didn't have any qualifications. But I had some friends who were hairdressers, so I just thought, Well, I'll have a go at it.

To be a good hairdresser, you have to understand what the vision is of the designer or the photographer and then sort of add your thing.

I haven't got a good reputation with pain.

Fashion is emotional, and the way women look at it is emotional, so it's very important to try to connect with a woman's idea of how she might feel.

I think to many people, textured curls still signify 'difference.' And kids like to pick on what's different.

With Steven Meisel, I'd looked at his work from afar and always loved it, and when I started to work with him, I was blown away. He taught me so much about looking at women and looking at images.