An executive cannot gradually dismiss details. Business is made up of details and I notice that the chief executive who dismisses them is quite likely to dismiss his business. Success is the sum of detail. It might perhaps be pleasing to imagine oneself beyond detail and engaged only in great things, but as I have often observed, if one attends only to great things and lets the little things pass the great things become little; that is, the business shrinks.

Thought, not money, is the real business capital.

I believe fundamental honesty is the keystone of business.

It is only as we develop others that we permanently succeed.

The growth and development of people is the highest calling of leadership.

I can walk through the front door of any factory and out the back and tell you if it's making money or not. I can just tell by the way it's being run and by the spirit of the workers.

The secret of my success is a two word answer: Know people.