To grow, we need things that we do not have and cannot provide, and we need to have a source of those things who looks favorably upon us and who does things for us for our own good.

When you encourage someone, it literally changes their brain chemistry to be able to perform... sends fuel to the brain.

A culture is like an immune system. It operates through the laws of systems, just like a body. If a body has an infection, the immune system deals with it. Similarly, a group enforces its norms, either actively or passively.

Just as we leave the effects of our work behind in results, we leave the effects of our interactions with people in their hearts, minds, and souls.

The opposite of bad is not good.The opposite of bad is love

To grow, we need things that we do not have and cannot provide, and we need to have a source of those things who looks favorably upon us and who does things for us for our own good.

The twin sister to autonomy and freedom is responsibility and accountability. You cannot have one with out the other. If someone is given an area of responsibility, not only must they be set free to do it, they must also be held accountable for what they do. Accountability clarifies freedom. In the teams and companies where you see boundary confusion, power struggles, control, over-reaching of one's line of responsibility, you will also see lapses in accountability as well.