A lot of people use collaborative technologies badly, then abandon them. They aren't 'plug-and-play.' The invisible part is the social skill necessary to use them.
Howard RheingoldWhat is it about sex? Is it the sensations, or is it the meanings and the communication game that's tied into that.
Howard RheingoldAmericans love technology, like jet planes and hot rods and televisions. It's a real conflict between the denial of, "gee this is going to break people out of their regular frames," and "gee it's a new technology I have got to have it."
Howard RheingoldKnowing of how to make use of online tools without being overloaded with too much information is, like it or not, an essential ingredient to personal success in the twenty-first century.
Howard RheingoldCommunication media enabled collective action on new scales, at new rates, among new groups of people, multiplied the power available to civilizations and enabled new forms of social interaction. The alphabet enabled empire and monotheism, the printing press enabled science and revolution, the telephone enabled bureaucracy and globalization, the internet enabled virtual communities and electronic markets, the mobile telephone enabled smart mobs and tribes of info-nomads.
Howard Rheingold