Like most modern Americans, I assume individuality is not only a fundamental value, but a goal in life, an art form.

In Japan, their written language doesn't translate to keyboards well. So they have problem communicating with computers, so they really feel that what's missing from telephones and computer interfaces is this ability to move around in three-space.

By the time you get a job, you know how to behave in a meeting or how to write a simple memo.

One of the things we know now that we didn't know then, is that revolutions are very painful to a lot of people. And that at the stage that we have evolved to now, a revolution would be extremely painful.

Every big company has some little guy who is an enthusiast off in the corner working on technology. In Japan, it is integrated into their high-level strategy. They see it as a communication medium, because for them, just the words  -  and this is the problem that they have with Americans  -  just the words they say to you is not the complete message. Their facial expressions, their body language, there is a lot of context. Also, their written language doesn't translate to keyboards well.

There is sort of a continuing problem of putting a moral template on the future that is based on the morality of today.

Technology no longer consists just of hardware or software or even services, but of communities. Increasingly, community is a part of technology, a driver of technology, and an emergent effect of technology.