I talk because I feel, and I talk to you because I want you to know how I feel.

Many books on communication are strong on theory but impractical on application. Marshall Rosenberg's instant classic is the stand-out exception. It is clear and compelling in its logic and flat-out inspiring in its inviting exposition of usable techniques and strategies. If this book is read by enough people, the world will transform.

You're wrong means that I don't understand you, I'm not seeing what you're seeing- and I'm not seeing all of you there is to see. But there is nothing wrong with you. You are what you need to be, doing what you need to be doing, and although I may take steps to protect myself of others, I do not know all and therefore am literally inadequate to judge.

Very seldom will a person give up on himself. He continues to have hope because he knows he has the potential for change. He tries again - not just to exist, but to bring about those changes in himself that will make life worth living. Yet people are very quick to give up on friends, and especially on their spouses, to declare them hopeless, and to either walk away or do nothing more than resign themselves to a bad situation.

I sometimes react to making a mistake as if I have betrayed myself. My fear of making a mistake seems to be based on the hidden assumption that I am potentially perfect and that if I can just be very careful I will not fall from heaven. But a 'mistake' is a declaration of the way I am, a jolt to the way I intend, a reminder I am not dealing with the facts. When I have listened to my mistakes I have grown.

My prayer is: I will be what I will be, I will do what I will do.

By approaching my problems with "What might make things a little better?" rather than "What is the solution?" I avoid setting myself up for certain frustration. My experience has shown me that I am not going to solve anything in one stroke; at best I am only going to chip away at it.