Manners or etiquette ('accessibility, affability, politeness, refinement, propriety, courtesy, and ingratiating and captivating behavior') call for no large measure of moral determination and cannot, therefore, be reckoned as virtues. Even though manners are no virtues, they are a means of developing virtue.... The more we refine the crude elements in our nature, the more we improve our humanity and the more capable it grows of feeling the driving force of virtuous principles.
Immanuel Kant[S]uppose the mind of [a] friend of humanity were clouded over with his own grief, extinguishing all sympathetic participation in the fate of others; he still has the resources to be beneficent to those suffering distress, but the distress of others does not touch him because he is sufficiently busy with his own; and now, where no inclination any longer stimulates him to it, he tears himself out of his deadly insensibility and does the action without any inclination, solely from duty.
Immanuel Kant