I don't plan to take a formal, cold approach with my children, but I expect a lot. I don't want my children to view me as their best friend. I want to be their mom.

n terms of the logistics of that from a title perspective, we have not talked about that nor do we typically care very much. We're not large on bureaucracy. My brothers and I said to each other when we started in this business that as a collective we can do far more than any one of us can do individually. And that's really what guides our relationship - this sense of camaraderie. And it is a family business, and we work together collaboratively as a family.

New media is ... an amazing form of direct marketing in that you really get a sense of who your customer is, and you also get to know those people who may not be your customers yet but are aspirational and are hoping to be.

I make money because I have to pay for everything apart from my school fees. My mother even makes me pay my own telephone bill.

You realize in life, not that many things matter that much, but your choice of a spouse is everything.

I'd love to have three or four kids. But my mom always says: "Speak to me after you have your first".

Hiring great people is almost the most important thing you can do as a leader because they enable you to scale, and they create better leverage for you and your time.