If you view everyone as your enemies, everyone around you will be your enemies.

My dream was to set up my own e-commerce company. In 1999, I gathered 18 people in my apartment and spoke to them for two hours about my vision. Everyone put their money on the table, and that got us $60,000 to start Alibaba. I wanted to have a global company, so I chose a global name.

The world will not remember what you say, but it will certainly not forget what you have done.

Success and profitability are outcomes of focusing on customers and employees, not objectives.

I don't shop online, but my wife buys everything at home. We buy sea crabs, fresh crabs, all kinds of things.

In carrying out e-commerce, the most important thing is to keep doing what you are doing right now with passion, to keep it up.

Opportunities are where the complaints are.