You've to make consumers smart. An e-commerce portal doesn't sell a product at cheaper rates, instead an offline shop sells it at a costlier prices.

30% of all people will never believe you. Do not allow your colleagues and employees to work for you. Instead, let them work for a common goal.

If the customer loves you, the government will have to love you.

A leader should have higher grit and tenacity, and be able to endure what the employees can't.

If we go to work at 8 a.m. and go home at 5 p.m., this is not a high-tech company and Alibaba will never be successful. If we have that kind of 8-5 spirit, then we should just go and do something else.

If you want to grow, find a good opportunity. Today, if you want to be a great company, think about what social problem you could solve.

If you view everyone as your enemies, everyone around you will be your enemies.