So many low income people have seen so many failed promises broken and seen so many quacks and sporadic medicines offered to them that building trust takes a lot of time, takes a lot of patience.
Jacqueline NovogratzI finally understood: In order to contribute to Africa, I would have to know myself better and be clearer about my goals. I would have to be ready to take Africa on its own terms, not mine, and to learn my limits and present myself not as a do-gooder with a big heart, but as someone with something to give and gain by being there. Compassion wasn't enough
Jacqueline Novogratz1.5 billion people lack proper access to electricity. Many buy kerosene, which can cost 30 percent of their income. It sends millions of metric tons of carbon dioxide into the atmosphere every year. And often the lamp will fall over and catch the house on fire. So mothers hate it, but it's their only option.
Jacqueline NovogratzThe only way we really create change is to enter any situation with the humility to listen and to recognize the world as it is, and then the audacity to dream what it could be, to have the patience to start and let the work teach you, to be willing to lead when you need to lead, and to listen. To have a sense of generosity and empathy, but not over-empathy, because accountability is so critical to building solutions that work.
Jacqueline Novogratz