When it comes to solving problems of poverty, impact investing can act as a catalyst, but it is not a silver bullet. Successful businesses serving the poor need more than investment capital. They also need infrastructure to enable effective distribution, strong regulatory systems, access to markets, technical assistance as they scale up, and more

What we really yearn for as human beings is to be visible.

The only way we really create change is to enter any situation with the humility to listen and to recognize the world as it is, and then the audacity to dream what it could be, to have the patience to start and let the work teach you, to be willing to lead when you need to lead, and to listen. To have a sense of generosity and empathy, but not over-empathy, because accountability is so critical to building solutions that work.

Your job is not to be perfect, your job is only to be human.

So many low income people have seen so many failed promises broken and seen so many quacks and sporadic medicines offered to them that building trust takes a lot of time, takes a lot of patience.

I think I still have a great sense of adventure and trust, and am surprisingly idealistic given all the horrible things I've seen since I was 25. I think how I have changed is that I have a much deeper understanding of the dark forces in the world, of power.

Nothing important happens in life without a cost.