People get caught up in formulaic answers. When one doesn't work, they just go on to the next.
James A. ChampyI used to believe that you could change the culture or behavior of a company. I still believe it's possible, but it is at least a five to ten year process, if you are successful at all. More recently, I have been attracted to the ideas of the behavioralist, Edgar Schein. Schein has argued that you cannot change the culture of a company, but you can use the culture of a company to create change. It's an interesting approach to overcoming resistance. And if you can change how a company does its work, you might eventually be able to change how its people think.
James A. ChampyI think that many people have lost their sense of loyalty to their company. That's because very few companies remain loyal to their people. The old "job for life" condition disappeared 20 years ago - and nothing has replaced it.
James A. ChampyI think that we can all learn from what smart companies are doing. My objective is to demonstrate what's possible, even during tough economic times. This is a period of great business dislocation, but that means it's also the time to try new things. This will be a challenge for existing companies. But the behaviors of smart companies can be learned.
James A. Champy