The important thing about groupthink is that it works not so much by censoring dissent as by making dissent seem somehow improbable.
James SurowieckiBesides great climates and lovely beaches, California and Greece share a fondness for dysfunctional politics and feckless budgeting.
James SurowieckiTo be sure, if you watch CNBC all day long you'll pick up some interesting news about particular companies and the economy as a whole. Unfortunately, to get to the useful information, you have to wade through reams of useless stuff, with little guidance on how to distinguish between the two.
James SurowieckiIn the auto industry, there's one thing you can always count on: if a new environmental or safety rule is proposed, executives will prophesy disaster.
James SurowieckiAuto repair, piloting, skiing, perhaps even management: these are skills that yield to application, hard work, and native talent. But forecasting an uncertain future and deciding the best course of action in the face of that future are much less likely to do so. And much of what we've seen so far suggests that a large group of diverse individuals will come up with better and more robust forecasts and make more intelligent decisions than even the most skilled "decision maker."
James Surowiecki