The smartest groups, then, are made up of people with diverse perspectives who are able to stay independent of each other. Independence doesn't imply rationality or impartiality, though. You can be biased and irrational, but as long as you're independent, you won't make the group any dumber.
James SurowieckiThe typical American corporation is a shareholders' republic the same way that China is a peoples' republic.
James SurowieckiBy the time of the '90s boom, CEOs had become superheroes, accorded celebrity treatment and followed with a kind of slavish scrutiny that Alfred P. Sloan could never have imagined.
James SurowieckiA consumer-finance agency is a good thing, but it would do well to teach consumers a simple lesson: if you don't understand the deal you're making, don't make it.
James SurowieckiMoviegoers love the intricacies of a crime all the more when it's for a good cause.
James SurowieckiI do think to some extent multitasking is a way of fooling ourselves that we're being exceptionally efficient.
James SurowieckiIn the heart of the Great Depression, millions of American workers did something they'd never done before: they joined a union. Emboldened by the passage of the Wagner Act, which made collective bargaining easier, unions organized industries across the country, remaking the economy.
James Surowiecki