No decision-making system is going to guarantee corporate success. The strategic decisions that corporations have to make are of mind-numbing complexity. But we know that the more power you give a single individual in the face of complexity and uncertainty, the more likely it is that bad decisions will get made.
James SurowieckiDefense contractors are able to reap tremendous profits while rarely confronting the risks for which those profits are supposed to be the reward.
James SurowieckiI do think to some extent multitasking is a way of fooling ourselves that we're being exceptionally efficient.
James SurowieckiWhat the investment community does like is short-term measures designed to boost share prices.
James SurowieckiThe reason advertising is governed by fear, after all, is that most agencies rely on just a few clients to bring in the lion's share of their revenues.
James Surowiecki