Pop music thrives on repetition. You know a song's a hit when you've heard it so often that you'll be happy never to hear it again.
James SurowieckiThe paradox of Steve Jobs's career is that he had no interest in listening to consumers - he was famously dismissive of market research - yet nonetheless had an amazing sense of what consumers actually wanted.
James SurowieckiIt may be that the very qualities that help people get ahead are the ones that make them ill-suited for managing crises. It's hard to prepare for the worst when you think you're the best.
James SurowieckiThere does seem to be some evidence that as people get older, they procrastinate less, perhaps because they feel the pressure of time more.
James SurowieckiIn confusing stock options with ownership, corporations confuse trappings with substance.
James SurowieckiWhen Americans are asked to rank professions in terms of honesty and ethics, insurance agents routinely end up near the bottom of the list - somewhere between politicians and car salesmen. Generally, insurers are seen as clever hucksters who prey on insecurity and ignorance to sell people what they don't need at prices they shouldn't have to pay.
James Surowiecki