If you're changing the status quo, whatever move you make is disrupting something else.

I was told 20% of the kids in Kosovo didn't know where their parents were. This is a dreadful problem. A woman that I was with, a doctor, had seen her house destroyed and her uncle, who was a professor, taken out and shot. She's there, anxious now, trying to build relations with the Serbs, and said that she was trying to do this, but she was underlying how difficult it is with these images in your mind. And I think that is what has caused this terrible bloodshed that occurred just days ago in relation to the Serbs that were shot. I think that there is a need for a period of healing.

But when someone is on a winning horse, and everything looks wonderful, it's very hard as an outsider to persuade them something is wrong.

As you look at the flow of Muslim fundamentalism, or fundamentalism in various areas and various religions, they all play on the people who have very little.

It's going to be possible to rebuild the physical aspects of Kosovo. I was there recently, and you get a sense of the destruction of homes. Infrastructure and the countryside is relatively untouched. I think the biggest problem will not be the physical reconstruction; it will be the emotional and mental reconstruction.

Ownership is a sine qua non of sustainable development.

First of all, the people left, and they're now coming back. What we have to do is try and help them regain their lives, and the cause of the need for the immediate money is to establish some system of government. You must remember that Kosovo was never self-standing, and so we have to create that government structure, and that's, in fact, what Bernard Kushner is doing on behalf of the secretary-general.